Fewer missed appointments. Zero clinical risk taken by a machine.
WhatsApp Appointment Booking for Clinics & Practices
Phone tag fills your front desk. No-shows empty your chairs. Book, remind, reschedule, and collect pre-visit intake — with mandatory escalation for clinical questions.
Fewer missed appointments, fewer phone calls, zero clinical risk taken by a machine.
Parkview Dental
✓online
Slot booked + reminder set
The problem today
Phone tag
Front desk repeats availability all day
No-shows
Empty slots destroy clinic revenue
Unsafe automation
Generic bots invent medical advice
What we build
- 01Book and reschedule appointments
- 02Send reminder sequences before visits
- 03Collect pre-visit intake forms
- 04Notify when results are ready for collection
- 05Route prescription refill requests to staff
- 06Escalate any clinical symptom question immediately
Flow demo
A patient books a slot, gets reminders, reschedules once, and completes intake forms before arrival.
Parkview Dental
✓online
Slot booked + reminder set
Integrations that matter here
- Practice management systems
- Calendar APIs
- Secure document delivery
Compliance note
HPCSA context: bots do not diagnose. POPIA applies to health information — minimise fields and lock down inbox access.
Pilot note
Booking + reminders first → intake forms → refill requests with pharmacist handoff. Triage that refuses to play doctor — clear escalation rules baked into every clinical-adjacent path.
Frequently asked questions
Will the bot give medical advice?
No. Symptom or clinical questions escalate to a human. That rule is non-negotiable in our clinic templates.
Can patients book after hours?
Yes — availability rules and confirmation messages run 24/7 within your schedule.
How do reminders reduce no-shows?
Multi-step reminders with one-tap reschedule recover slots before they go empty.
Is health data protected?
Access-controlled inbox, retention rules, and minimum necessary fields. You define the policy; we operationalise it.
Can we support multiple practitioners?
Flows can route by location, specialty, or practitioner calendars.
What about prescription refills?
Requests collect patient and script details, then hand off to pharmacy or clinician staff.
See this vertical on your number
Book 20 minutes. We'll map your highest-volume intent and show the flow live.