CerebroNovus Pricing

WhatsApp chatbot pricing that matches how you operate

Three named tiers for African businesses — Launch, Operate, and Enterprise. Contact Sales where the figure would sit. Meta conversation fees itemised so finance can model the truth.

  • Contact Sales — no fake sticker prices
  • Meta fees itemised separately
  • Upgrade Launch → Operate anytime
  • POPIA-aware by design

Choose the tier that fits your stage

Every plan is quote-based. Pick the operating model — we size the number to your peak volume.

Launch

One use case. Live fast.

One flow, one number, managed go-live. For teams that need a single WhatsApp journey working this month.

Prove one high-volume intent in ~14 days — then decide what to scale.

Contact Sales

Quote sized to your volumes

  • One production flow
  • One WhatsApp Business number
  • Managed setup & launch support
  • Team inbox for exceptions
  • Approved message templates
  • POPIA-aware collection patterns
  • 30-day stabilisation window
  • Success metrics defined upfront

Best for

  • SMEs validating WhatsApp as a channel
  • A single booking, status, or lead flow
  • Teams without an in-house bot squad
Get a Launch quote
Most popular

Operate

Conversation as an operation

Multiple flows, agents, integrations, and analytics — for teams running WhatsApp as a daily channel.

Run conversation as an operation — deflect routine work, prove it in rands.

Contact Sales

Quote sized to your volumes

  • Everything in Launch
  • Multiple flows & scenario packs
  • Multi-agent inbox with live takeover
  • Signed webhooks & CRM handoff
  • Conversation analytics & deflection reporting
  • Broadcast composer with segmentation
  • Knowledge engine with confidence floor
  • Template calendar guidance

Best for

  • Growing CX and ops teams
  • CRM / billing handoff needs
  • Multi-intent programmes with broadcasts
Get an Operate quote

Enterprise / Self-Hosted

Regulated & public-sector buyers

Own infrastructure options, data residency, SSO, SLA, and dedicated support for high-stakes programmes.

Meet procurement, residency, and SLA bars without slowing the channel.

Contact Sales

Quote sized to your volumes

  • Everything in Operate
  • Self-hosted or dedicated tenancy options
  • SSO & advanced access control
  • Compliance documentation pack
  • Custom SLA & onboarding
  • Dedicated customer success
  • Procurement-ready security narrative
  • Named integration workstreams

Best for

  • Municipalities and public programmes
  • Financial services & healthcare compliance
  • Multi-department or multi-number estates
Talk to Enterprise sales

Every tier shows Contact Sales where the figure would sit. What drives price — volume, flows, integrations, hosting — is listed so procurement can model honestly before you book a demo.

From volumes to a quote — three steps

01

Tell us your volumes

Peak months, intents, and whether you need managed or self-hosted.

02

See a live flow

Twenty minutes on your highest-volume use case — not a generic deck.

03

Get a sized quote

Platform + Meta conversation fees broken out so finance can model honestly.

Compare Launch, Operate, and Enterprise

A clear capability map for procurement — without inventing a price that Meta usage will rewrite next month.

CapabilityLaunchOperateEnterprise
Production flows1MultipleUnlimited programme scope
Team inboxExceptionsMulti-agent + takeoverMulti-agent + SSO roles
AnalyticsLaunch metricsDeflection & exportsAudit-ready reporting
IntegrationsTemplates + inboxSigned webhooks / APINamed systems + custom work
HostingManagedManagedManaged, dedicated, or self-hosted
SupportLaunch supportSuccess rhythmDedicated CS + SLA

What drives WhatsApp chatbot pricing

Buyers tolerate hidden list prices when the variables are transparent. These four levers shape every quote.

Conversation volume

Meta conversation charges scale with usage. We size for your peak months, not your quiet week — so the quote survives Black Friday or billing season.

Number of flows

Each production journey needs design, templates, testing, and ownership. Complexity compounds when departments share one number.

Integrations

CRM, billing, ERP, and case systems change effort. Named systems beat vague API claims every time.

Hosting model

Managed cloud is fastest. Self-hosted or residency-constrained environments add engineering and ops — priced in Enterprise scoping.

Pricing FAQ

Questions finance and procurement ask first

15 answers on cost, Meta fees, upgrades, and contracts. More product FAQs in the Help Center.

Ready for a quote sized to your volumes?

Book 20 minutes. Bring peak monthly conversations and your top intent — we'll show the flow and outline the tier.

WhatsApp Chatbot Pricing South Africa — Launch, Operate, Enterprise | CerebroNovus | CerebroNovus