One platform. Five industries. Every conversation.
CerebroNovus designs intelligent WhatsApp journeys that cut queues, close sales, and keep humans in the loop when judgment matters — across the industries that move Africa.
For local municipalities, metros, and traditional councils.
Public Sector & Civic Engagement
Cut walk-in traffic and call-centre volume without adding headcount.
Fault reporting, billing queries, applications, and ward broadcasts — inside WhatsApp, with a human handoff when judgment is required.
- —Capture fault reports with photo and GPS
- —Answer utility and billing FAQs with verified data
- —Return application and case status by reference
- —Broadcast ward or village notices on approved templates
City of Tshwane
✓online
Photo + pin → case reference
Catalogue, cart recovery, tracking, and reviews inside the thread.
Retail & E-Commerce
Turn a broadcast into a checkout without a website visit.
Browse, recover abandoned carts, track orders, and start returns — without forcing another app download.
- —Browse catalogue categories with quick replies
- —Recover abandoned carts with timed nudges
- —Track orders and delivery windows
- —Initiate returns with photo evidence
Ubuntu Fashion
✓online
Live status + returns path
Serve the customers who will never download your app.
Financial Services & Fintech
Serve the customers who will never download your app.
Balances, alerts, document collection, and application status — with step-up verification before sensitive actions.
- —Deliver transaction and fraud confirmation alerts
- —Collect onboarding documents in-thread
- —Return loan or policy application status
- —Answer premium and policy FAQs with controlled content
SunPower Installers
online
Docs in → pre-qualified offer
Fewer missed appointments. Zero clinical risk taken by a machine.
Healthcare & Clinics
Fewer missed appointments, fewer phone calls, zero clinical risk taken by a machine.
Book, remind, reschedule, and collect pre-visit intake — with mandatory escalation for clinical questions.
- —Book and reschedule appointments
- —Send reminder sequences before visits
- —Collect pre-visit intake forms
- —Notify when results are ready for collection
Parkview Dental
✓online
Slot booked + reminder set
Every “where is my parcel?” answered before it becomes a call.
Logistics & Delivery
Every “where is my parcel?” answered before it becomes a call.
Live status, delivery windows, POD capture, and failed-delivery recovery — without exposing driver numbers.
- —Return live shipment status on demand
- —Let recipients select or change delivery windows
- —Capture proof-of-delivery in-thread
- —Relay driver-to-recipient messages without exposing numbers
The Courier Guy
✓online
Status + reschedule window
Not sure which vertical fits?
Tell us your highest-volume intent. We'll map the journey and show it live.