Scenario packs

Eleven importable packs ship in lib/chatbot/scenario-packs/, mapped to the GTM agency workflow catalog:

• real-estate-lead-qualifier — GTM #1 Real Estate
• dental-appointment-booking — GTM #2 Dental/Medical
• legal-intake-triage — GTM #3 Legal
• restaurant-reservations — GTM #7 Hospitality
• trade-services-booking — GTM #13 Home & trade
• support-faq-handoff — GTM #19 SaaS support deflection
• lead-capture-qualify — GTM #17 Consulting discovery
• appointment-booking — GTM #5 Salons / #11 Tutoring
• payment-reminder — Finance billing
• feedback-nps — Cross-industry post-service
• order-status-support — GTM #8 Retail / #20 Logistics

POST /api/chatbots/{id}/import-scenario?clientId={clientId}
{ "packId": "real-estate-lead-qualifier" }

GET /api/gtm/workflows  — full 20-workflow sales menu

Or use Import scenario in the flow builder toolbar.

For standalone and post-journey surveys, see the Surveys module.